Terms & Conditions

TERMS AND CONDITIONS OF SALE

 

This agreement (“Agreement”) sets forth the terms and conditions that apply to the purchase of products and/or services (the “Products”) from MATTHEW DACK FOOTWEAR LTD. (“MATTHEW DACK”) using the www.matthewdack.com website. MATTHEW DACK reserves the right to change these terms and conditions without prior written notice at any time, at MATTHEW DACK’s sole discretion.

The terms “you” and “your” refer to the purchaser of Products using the www.matthewdack.com website.

PLEASE READ THIS AGREEMENT CAREFULLY! BY USING THIS WEBSITE TO MAKE ON-LINE PURCHASES OF PRODUCTS, YOU AGREE TO BE BOUND BY AND ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT, AND YOU REPRESENT THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT AND BECOME BOUND BY ITS TERMS. THIS AGREEMENT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. THIS AGREEMENT ALSO CONTAINS A DISPUTE RESOLUTION CLAUSE FOUND IN SECTION 13.

AS FURTHER DISCUSSED IN SECTION 11 OF THIS AGREEMENT, EXCEPT AS EXPRESSLY PROVIDED FOR IN THIS AGREEMENT, MATTHEW DACK DOES NOT MAKE OR GIVE ANY REPRESENTATION OR WARRANTY WITH RESPECT TO THE PRODUCTS YOU MAY PURCHASE FROM THIS WEBSITE AND MATTHEW DACK’S LIABILITY IS LIMITED AS PROVIDED IN THAT SECTION.

 

1.  CONSENT TO USE OF ELECTRONIC DOCUMENTS

You hereby consent to the exchange of information and documents between you and MATTHEW DACK over the Internet or by e-mail, and that this Agreement (together with any applicable Order Confirmation(s) accepted by MATTHEW DACK as indicated in Section 3, below) in electronic form shall be the equivalent of an original written paper agreement between us. You further agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

2.  OTHER DOCUMENTS, AGREEMENTS AND POLICIES

Your use of this website is governed by separate Website Terms and by our Privacy Policy (the “Other Policies”). You acknowledge that you have read the Other Policies and agree to be bound by and accept the terms and conditions set forth therein. Notwithstanding the foregoing, the provisions of this Agreement (and, in particular, the dispute resolution provision in Section 13 of this Agreement) shall supersede and take precedence over the provisions of the Other Policies; in the event of any inconsistency between the provisions of this Agreement and those of the Other Policies, the provisions of this Agreement shall govern. Certain additional terms and conditions may apply to purchases of Products and other uses of portions of this website.

 

3.  ORDER

Before submitting an order for the purchase of Products using this website, you will be shown an order confirmation screen (the “Order Confirmation”) describing, among other things, the Product(s) to be ordered, the purchase price and any applicable charges for shipping and taxes. To the extent not deemed otherwise in virtue of the Quebec Consumer Protection Act, when you submit your order (by pressing the [“Confirm”] button), such order will constitute an offer from you to MATTHEW DACK to purchase the Product(s) described in the Order Confirmation, for the price and subject to the other charges, terms and conditions set out in the Order Confirmation. Orders are not binding on MATTHEW DACK until accepted by MATTHEW DACK. MATTHEW DACK’s acceptance of your order is evidenced by return e-mail from MATTHEW DACK indicating that your order has been accepted.

 

4.  CANCELLATION

MATTHEW DACK reserves the right, in its discretion, to limit quantities, terminate accounts and to refuse or cancel any order, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. In the event that your order is cancelled after your payment has been processed, MATTHEW DACK will issue a full refund.

 

5.  PRICE

All prices quoted are payable in Canadian Dollars. Although MATTHEW DACK strives to provide accurate product and pricing information, errors may occur. MATTHEW DACK reserves the right to correct any errors in pricing or product information and to modify the prices of Products, at any time, without prior notice. MATTHEW DACK cannot confirm the price of a Product until after you submit an order for the Product. Without limiting the generality of Section 4 above, in the event that the price or related information for a Product (as described on the www.matthewdack.com website and/or the Order Confirmation) is incorrect due to an error in pricing or product information, MATTHEW DACK may, at its sole discretion, refuse or cancel your order, whether before or after MATTHEW DACK’s acceptance thereof. If there is such an error in pricing, MATTHEW DACK will cancel your order and reverse any charges that have been applied, then contact you to ask you to place a new order for the Product at the correct price.

 

6.  PAYMENT TERMS

Terms of payment shall be determined at MATTHEW DACK’s sole discretion. Payment shall be made by credit card unless some other pre-arranged method of payment has been accepted by MATTHEW DACK.  Any payments made by credit card are subject to the approval of the financial institution that has issued the credit card.

 

7.  PRODUCT AVAILABILITY

The availability of certain Products may be limited, and Products may not be available for immediate delivery. MATTHEW DACK may revise or cease to make available any Products at any time without prior notice. In the event that MATTHEW DACK is unable to deliver you a Product ordered due to lack of availability, MATTHEW DACK will notify you via e-mail and your order will be automatically cancelled with respect to such unavailable Product, provided that MATTHEW DACK may, in its sole discretion, contact you in order to allow you to maintain your order subject to a revised delivery time if and when the Product becomes available.

 

8.  SHIPPING; TAXES

MATTHEW DACK will ship the Product(s) ordered by you according to the delivery method you have chosen and to the address indicated in the Order Confirmation. Delivery times provided by MATTHEW DACK are estimates only. MATTHEW DACK shall not be responsible for any damages or costs resulting from any delays in delivery.

Unless otherwise stated, all prices quoted do not include shipping and handling charges and applicable federal and provincial sales taxes. Separate charges for shipping and handling and taxes will be shown on the Order Confirmation for each Order, as applicable. You are responsible for all sales, use, goods and services, harmonized sales, and other taxes and duties associated with the Order.

 

9.  OWNERSHIP; RISK OF LOSS

All Product(s) purchased from MATTHEW DACK are delivered to you by a third party delivery company, pursuant to a shipping contract. You shall become the owner of the Product(s) and shall assume the risks of loss at the time of delivery by MATTHEW DACK of the Product(s) to the third party delivery company.

 

10.  RETURNS

All Product returns are subject MATTHEW DACK’s Returns Policy, the terms of which are incorporated herein by reference. Some restrictions may apply.

 

11.  EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

EXCEPT AS EXPRESSLY PROVIDED FOR IN THIS AGREEMENT, MATTHEW DACK DOES NOT MAKE OR GIVE ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES AS TO UNINTERRUPTED OR ERROR FREE TRANSACTIONS, PRIVACY, SECURITY, MERCHANTABILITY, QUALITY, TITLE, DURABILITY, SUITABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSES, OR THOSE ARISING OUT OF A COURSE OF DEALING OR USAGE OF TRADE.

IN NO EVENT WILL MATTHEW DACK BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, HOWSOEVER CAUSED, INCLUDING BUT NOT LIMITED TO, ANY LOST PROFITS, LOST SAVINGS, LOSS OF USE OR LACK OF AVAILABILITY OF FACILITIES INCLUDING COMPUTER RESOURCES, ROUTERS AND STORED DATA, PUNITIVE, EXEMPLARY, AGGRAVATED OR ECONOMIC DAMAGES, ARISING OUT OF THE PRODUCTS PROVIDED BY MATTHEW DACK OR OTHERWISE RELATED TO THIS AGREEMENT OR THE TRANSACTIONS CONDUCTED ON OR FROM THE WWW.MATTHEWDACK.COM WEBSITE, EVEN IF MATTHEW DACK OR ANY OF THEIR LAWFUL AGENTS, CONTRACTORS, EMPLOYEES OR MANDATARIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR CLAIM. IN NO CASE WILL MATTHEW DACK’S TOTAL LIABILITY ARISING UNDER ANY CAUSE WHATSOEVER (INCLUDING WITHOUT LIMITATION BREACH OF CONTRACT, NEGLIGENCE, GROSS NEGLIGENCE OR OTHERWISE) BE FOR MORE THAN THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCTS ORDERED UNDER THIS AGREEMENT AND TO WHICH THE CLAIM RELATES. IN NO EVENT WILL MATTHEW DACK BE LIABLE TO YOU FOR DAMAGES OR LOSSES RESULTING FROM VIRUSES, DATA CORRUPTION, FAILED MESSAGES, DAMAGES ARISING AS A RESULT OF: TRANSMISSION ERRORS OR PROBLEMS, TELECOMMUNICATIONS SERVICE PROVIDERS, MATTHEW DACK’S CONTRACTORS, THE INTERNET BACKBONE, THIRD-PARTY SUPPLIERS OF PRODUCTS OR SERVICES, DAMAGES OR LOSSES CAUSED BY YOU, OR YOUR RESPECTIVE EMPLOYEES, AGENTS, MANDATARIES OR SUBCONTRACTORS, OR OTHER EVENTS BEYOND THE REASONABLE CONTROL OF MATTHEW DACK.

CERTAIN FEDERAL OR PROVINCIAL LAWS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES.  IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

For the purposes of this Section, “MATTHEW DACK” shall include MATTHEW DACK’s affiliates, and MATTHEW DACK’s and its affiliates’ respective directors, officers, employees, agents, mandataries and contractors.

This Section shall survive the termination or expiry of this Agreement.

 

12.  GOVERNING LAW AND JURISDICTION

This web site is controlled and operated by MATTHEW DACK from Quebec city, Quebec, Canada and these terms, this website, any use of this website and any transaction conducted on or from it shall be governed by the laws of the Province of Quebec and the laws of Canada applicable therein without reference to principles of conflict of laws. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. All disputes relating to, or arising out of, these terms, this website, any use of this website and any transaction conducted on or from it shall be subject to the exclusive jurisdiction and venue of the courts of the judicial district of Quebec, province of Quebec, and the parties hereby consent to the personal and exclusive jurisdiction and venue of these courts. You hereby irrevocably waive any defense of forum non conveniens.

 

13.  EXPORT LAWS

Products sold or delivered under this Agreement shall be subject to export control laws and regulations of Canada. You agree to comply at all times with all such laws and regulations. You will defend and hold MATTHEW DACK harmless against all claims, damages or liability resulting from breach of the foregoing.

 

14.  HEADINGS

The headings of this Agreement are inserted for convenience of reference only and do not affect the construction or interpretation of this Agreement.

 

15.  NO ASSIGNMENT

You may not assign your rights or obligations under this Agreement without the express written consent of MATTHEW DACK.

 

16.  ENUREMENT

This Agreement shall inure to the benefit of and be binding upon each of the parties hereto and their respective successors and permitted assigns.

 

17.  SEVERABILITY

The provisions of this Agreement shall be deemed severable. In the event that any provision of this Agreement is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

 

18.  ENTIRE AGREEMENT

This Agreement, together with all other agreements, terms or conditions incorporated or referred to herein constitute the entire agreement between you and MATTHEW DACK relating to the subject matter hereof, the use of this website and any transactions conducted on or from this website, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter hereof, and may not be amended or modified except in writing, or by MATTHEW DACK making such amendments or modifications available to it pursuant to this Agreement.

 

19.  NO WAIVER

The failure of MATTHEW DACK to enforce any provision of this Agreement or to respond to a breach by you or any third party of this Agreement shall not in any way waive the right of MATTHEW DACK to subsequently enforce any of the terms and conditions contained herein or to act with respect to similar breaches.

 

20.  ENGLISH LANGUAGE

You expressly agree that this Agreement and all ancillary documents be drafted solely in English; Vous consentez expressément à ce que cette entente et tous les documents y afférents soient rédigées en anglais seulement.

Size chart
US/CAN Europe UK Australia Mexico Japan China  Inches Cm
2.5 35 2 2 - 20 33 8.750 22.22
3 35.5 2.3 2.3 - 21 34 8.875 22.54
3.5 36 3 3 - 22 35 9 22.86
4 36.5 3.5 3.5 - 22.5 36 9.125 23.18
4.5 37 4 4 - 23 37 9.25 23.5
5 37.5 4.5 4.5 - 23.5 38 9.375 23.81
5.5 38 5 5 4.5 24 39 9.5 24.13
6 38.5 5.5 5.5 5 24.5 39.5 9.625 24.45
6.5 39 6 6 6 25.5 41 9.875 25.08
7.5 40 7 7 6.5 26 - 10 25.40
8 41 7.5 7.5 7 26.5 42 10.125 25.72
8.5 42 8 8 7.5 27 43 10.25 26.04
9 43 8.5 8.5 8 27.5 43.5 10.375 26.34
9.5 43.5 9 9 8.5 28 44 10.5 26.68
10 44 9.5 9.5 9 28.5 44.5 10.625 26.98
10.5 44.5 10 10 9.5 29 45 10.75 27.30
11 45 10.5 10.5 10 29.5 46 10.875 27.62
11.5 45.5 11 11 10.5 30 - 11 27.98
12 46 11.5 11.5 11 30.5 47 11.125 28.26
12.5 46.5 12 12 11.5 31 47.5 11.25 28.58
13 47 12.5 12.5 12 31.5 48 11.375 28.90
13.5 47.5 13 13 12.5 32 - 11.5 29.22
14 48.5 13.5 13.5 13 32.5 - 11.625 29.54
14.5 49 14 14 13.5 33 - 11.750 29.86
15.5 50 15 15 14.5 34 - 12 30.48
16.5 51 16 16 15.5 35 - 12.25 31.12

 

Shoe Width

Our standard shoe width is an F fitting. However, in order to accommodate variations in foot size, alternative width fittings are available in certain styles.

Narrow Fit = D width (USA E Fit)

Standard or Average Fit = F width (USA EE Fit)

Wide Fit = G width (USA EEE Fit)

Extra Wide Fit = H width (USA EEEE Fit)

As a shoe increases in size, the length and width both increase. A size 10F shoe is therefore one size bigger and one size wider than a size 9F shoe. A size 9G shoe is a size wider than a size 9F - in other words the width of the shoe would roughly correspond to a size 10F.

In the table below, the 11D, the 10F, the 9G and 8H would all be roughly the same width.

 Shoe size D Fit F Fit G Fit H Fit
11 X
10 Y X
9 Z Y X
8 Z Y X
7 Z Y
6 Z